Shipping Policy
Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1 business day) we will submit the order for processing and arrange shipment.
Order Shipment
Most products ship within 2 business day from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.
International Reach: We currently sell products in The United States, Canada, Australia, Germany, UK.
Now we do not offer worldwide shipping.
Shipping
We ship products via USPS, Canada Post, Australia Post, DHL
Shipping Charge and Time Delivery Time: Handling time + Transit time
Handling Time: 1-2 business days (Monday to Saturday)
Order cut-off time: Monday to Saturday: 7:00 PM (GMT+08:00)
Shipping Rate and Transit Time
| Area | Shipping Rate Name | Condition | Transit Time | Shipping Fee |
|---|---|---|---|---|
| United States | Standard Shipping – Tracking Included | $0.01-$28.99 | 5 to 13 business days | $4.99 |
| United States | Standard Shipping – Tracking Included | $29 and up | 5 to 13 business days | Free |
| Canada | Standard Shipping – Tracking Included | $0.01-$28.99 | 5 to 13 business days | $4.99 |
| Canada | Standard Shipping – Tracking Included | $29 and up | 5 to 13 business days | Free |
| Australia | Standard Shipping – Tracking Included | $0.01-$28.99 | 5 to 13 business days | $4.99 |
| Australia | Standard Shipping – Tracking Included | $29 and up | 5 to 13 business days | Free |
| Germany | Standard Shipping – Tracking Included | $0.01-$28.99 | 5 to 13 business days | $4.99 |
| Germany | Standard Shipping – Tracking Included | $29 and up | 5 to 13 business days | Free |
| Australia | Standard Shipping – Tracking Included | $0.01-$28.99 | 5 to 13 business days | $4.99 |
| Australia | Standard Shipping – Tracking Included | $29 and up | 5 to 13 business days | Free |
Tracking: We will email you the tracking number after we ship out your order.